Switch location
Choose another location, wait a few seconds, and reconnect.
SLON support
Let’s get you
connected.
Connection trouble, billing question, or feedback? Start with the quick fixes or contact us directly.
Email supportTry this first
Three quick fixes.
Reset the network
Turn Airplane Mode on and off, then open SLON again.
Update SLON
Install the latest version from the App Store and restart your device.
Common questions
A little more
detail.
My subscription is not showing +
Make sure you are signed in with the same Apple Account used for the purchase, then use Restore Purchases in SLON. If it still does not appear, email us with the purchase date. Do not send card details.
How do I cancel my subscription? +
Open Settings on your iPhone, tap your name, choose Subscriptions, select SLON, and tap Cancel Subscription. Apple manages App Store billing.
How do I delete my account? +
Use the account deletion option inside SLON when available, or email support@slon.world from your account email with the subject “Delete my SLON account.” We may ask you to verify ownership.
Does SLON keep browsing logs? +
No. SLON does not log the websites you visit, DNS queries, or traffic content. Read the full Privacy Policy for details about account, subscription, diagnostics, and support information.
Direct support
Still stuck?
We’ll help.
Include your device model, iOS version, SLON version, and a short description of what happened. Never send passwords or payment card details.
support@slon.worldSupport URL ready for App Store ConnectRead Privacy Policy