Overview
This Privacy Policy explains how SLON (“SLON,” “we,” “us,” or “our”) handles information when you use the SLON VPN mobile applications, our website at slon.world, and related support services.
SLON is built to protect your privacy. We do not sell personal information, use it for targeted advertising, or monitor what you do through the VPN connection.
Information we handle
VPN traffic
We do not log your browsing activity, DNS queries, traffic content, or the destinations you access. Our servers may process technical connection information in real time to provide the VPN service, prevent abuse, and keep the network secure. This information is not used to build a profile of your online activity.
Account information
If you create an account, we may process your email address, an internal account identifier, and basic account status. We use this only to provide access, synchronize your subscription, and support your requests.
Subscriptions
Purchases made through Apple are processed by Apple. We may receive a purchase receipt, product identifier, subscription status, and renewal or expiration information. We do not receive your full payment card details.
Diagnostics and support
We may receive app version, operating system, device type, crash information, and performance diagnostics needed to fix errors and maintain reliability. If you contact support, we receive the information you choose to include in your message.
How we use information
- Provide, maintain, and secure the VPN service.
- Authenticate accounts and verify subscriptions.
- Diagnose crashes, improve reliability, and prevent fraud or abuse.
- Respond to support requests and service communications.
- Comply with applicable legal obligations.
We may work with infrastructure, hosting, diagnostics, customer support, and payment-platform providers only as necessary to operate SLON. They must protect information consistently with this policy and applicable law.
Retention and security
We retain account information while your account is active and only as long as reasonably needed afterward for support, fraud prevention, dispute resolution, and legal compliance. Support correspondence is retained only as needed to resolve your request. Operational security data is kept for a limited period and is not used to record browsing activity.
We use administrative, technical, and organizational safeguards designed to protect information. No service can guarantee absolute security, but we work to minimize both the data we handle and the time we keep it.
Your choices and rights
Depending on where you live, you may request access to, correction of, or deletion of personal information associated with your account. You may also object to or restrict certain processing and withdraw consent where processing is based on consent.
To request account or data deletion, email support@slon.world from the address associated with your account. You can manage or cancel an App Store subscription in your Apple Account subscription settings. Deleting SLON does not automatically cancel an Apple subscription.
Children and international use
SLON is not directed to children under 13, or the minimum age required in their country. We do not knowingly collect personal information from children below that age.
SLON may process information in countries other than your own. Where required, we use appropriate safeguards for international transfers.
Changes to this policy
We may update this policy as SLON evolves or legal requirements change. We will post the updated version here and revise the effective date. Material changes may also be communicated in the app.